Privacy Policy

Last Updated: October 5, 2026

Ishan Designers (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide while using our website and purchasing our products.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, contact us, or otherwise use our services.

1. Information We Collect

When you use our website, we may collect information such as:

Name
Mobile number
Email address
Billing and shipping address
PIN code and city/state
Order and purchase details
Account login information
Information submitted through contact or enquiry forms
Payment-related information required to process your order

We may also automatically collect certain technical information, such as IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information collected to:

Process and deliver your orders
Confirm and provide updates about your orders
Process payments through our payment service providers
Provide customer support
Respond to enquiries and requests
Manage your customer account
Improve our website, products, and services
Prevent fraudulent or unauthorized transactions
Send promotional communications where permitted and where you have provided the necessary consent
Comply with applicable legal and regulatory requirements

We collect and use personal information only for legitimate and specified purposes and aim to limit collection to information that is reasonably necessary for those purposes.

3. Payment Information

Payments made through our website may be processed by third-party payment gateways.

Ishan Designers does not intend to store your complete debit card, credit card, banking, or other sensitive payment credentials on its own servers. Payment information may be collected and processed directly by the relevant payment service provider according to its own privacy policy and security practices.

4. Shipping and Delivery

To fulfil your order, we may share necessary information such as your name, phone number, and shipping address with our delivery and logistics partners.

This information is shared only to the extent reasonably necessary to deliver your order and provide related services.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.

Third-party services used on our website may also use cookies or similar technologies in accordance with their own policies.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Analytics and Third-Party Services

We may use third-party services such as website analytics, payment gateways, shipping providers, advertising platforms, social media tools, and other service providers to operate and improve our website and services.

These providers may process information according to their respective privacy policies.

We do not sell your personal information to third parties.

7. Marketing Communications

Where applicable, we may use your contact information to send information about our products, offers, new collections, or promotions where you have provided consent or where otherwise permitted by applicable law.

You may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option provided in the communication.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain transaction and business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

When personal information is no longer required, we will take reasonable steps to delete or anonymize it, subject to applicable legal requirements.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

10. Your Privacy Rights

Subject to applicable laws, you may have rights relating to your personal information, including the right to request information about the personal data we process, request correction of inaccurate information, request deletion where applicable, and withdraw consent where processing is based on consent.

If you wish to exercise any applicable privacy rights, you may contact us using the details provided below.

Where consent is the basis for processing, withdrawal of consent should be reasonably easy to exercise.

11. Children’s Privacy

Our website and products are not specifically directed at children.

We do not knowingly collect personal information from children except where permitted by applicable law and with the required consent or authorization.

12. Third-Party Links

Our website may contain links to third-party websites, including social media platforms, payment providers, delivery partners, or other external services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.